Join the 37,000 people
who have moved past these three conflict myths:
Why Seattle Conflict Resolution?
I’d always thought conflict was like a teeter totter- only one person could be on top. I became a social worker to right that wrong, to show street kids the thing I missed growing up being dominated. Funny thing was, many of them not only knew that- but showed me how to get off the teeter totter. I witnessed young people calmly de-escalate situations that appeared life-threatening. They became my greatest teachers.
Years later, I took their lessons and created a training for volunteers at the shelter I ran. I had money to expand the space, not the staff. Volunteer labor was my one hope to serve everyone who needed shelter. Fortunately. it worked. The lessons in conflict resolution translated well and soon spread as word got out about my mash up of non-violent communication and firm friendliness. One day, I got a call from the Seattle Space Needle. Would I train their elevator operators? This is how Seattle Conflict Resolution was born.
Join the thousands who no longer see conflict as the worst part of life. I work with teams and individuals, and am looking forward to hearing from you.
Unlock your full potential.
37,000 people
I’ve trained over 37,000 people to lean in when customers lash out, to convert conflict into connection
Conflict Resolution Expert
Quoted in USA Today, featured guest on 25+ podcasts including Heart Centered Leadership and Empathy Edge
20+ years
I’m skilled in managing teams in high demand settings with 10 years consulting for service based businesses and over 20 years of industry experience.
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