About
Seattle Conflict Resolution
Coming from a small town did not prepare me to run a program for young people without housing. These folks lived outside and dealt with danger every day. In my program, there were frequent threats, fights, and theft and I'd either over or under react. Feeling powerless in the face of my own fight/flight/freeze reaction, I began watching how my guests handled conflict.
They became both my teachers and inspiration to meet conflict with compassion and clear boundaries.
I spent years improving my conflict response skills. In 2010, I had a major test of these skills. The shelter I ran was turning away people every night. I did not have money to hire staff needed to increase the shelter’s capacity. Could I train local college student volunteers to manage conflict peacefully? Each month, my training improved based on the skills volunteers demonstrated. In a few years, my training sessions started drawing people from all over.
In 2018, Seattle Conflict Resolution grew out of this demand. Now I am a nationally recognized trainer and speaker on conflict resolution. I was ranked in the top 5% of global podcast guests and was published in USA Today.
My vision is that everyone becomes skilled in bringing their best selves into hard situations.
I renew my energy through nature, art, hiking the Cascades, and hanging out with my dog. I also donate my time helping social and environmental groups learn conflict resolution.
“Working with Kristine Scott and Seattle Conflict Resolution has been a breath of fresh air. At the Space Needle we value her integrity and commitment to our frontline team, while also working closely with our leadership and management . Our Team Members now have the confidence and skills necessary to manage potential issues with guests.
Training with Kristine includes a step by step review of related standard operating procedures along with a wonderful dive into the animal brain, providing a beautifully holistic understanding on why conflicts happen and what to do to address and mitigate them.”
— Seattle Space Needle Operations Director
Podcasts & Publicity
As Audley Stephenson’s guest, we discuss the importance of facing conflict as opposed to shying away from it.
Why controlling our emotions is so critical to our success and four myths we use to avoid conflict.
We also look at the role of social hierarchy, and why so many confuse power with rank and status.
The Audacious Living
Gin & Justice
In this episode with Gin & Justice, I share about my experiences as a social worker and with homeless youth.
We explore police officer mental health, trauma, and the lack of support for those who are supposed to be protecting us.
In this episode, Dr. Julie Cappel and I navigate the intricacies of teaching people to reach in, not freak out, during intense interpersonal encounters.
I offer fundamental tools to help individuals be aware of the space of choice making where we bring out our best selves (not our Chihuahua)!
The Veterinary Life Coach
Living Our Abundance
Debbie is particularly appreciative of the message of safety and asks for my input on how to achieve a feeling of safety in tough situations.
Neo and Walt provide their own commentary, including why our first impulse isn’t usually our best, complete with a few wacky stories.
In this episode of Age Sister with Kate Milne, I recall my experience working with Americorps member and the lessons I learned from the people I served that propelled me into this career of becoming a “Conflict Resolutionary.”
We also explore the role gender plays in conflict.