You sail through hostile interactions easily, but your employees don’t. As much as you'd like to download your conflict skills for them, it hasn’t worked. Why? Good conflict resolution skills either develop through years of practice or through specialized training.
Give your employees the ability to convert even the angriest customer. Your team, your issues become a specialized training that increases loyalty for employees and customers
Proven Success
with:
Angry guests and customers
Workplace harassment and bullying
Improved employee retention
Bias and bigotry fueled behaviors
“At the Space Needle we value her integrity and commitment to our frontline team, while also working closely with our leadership and management. Our Team Members now have the confidence and skills necessary to manage potential issues with guests.”
“With compassion and a focus on observation, our staff left this training feeling like more of a cohesive team that was better prepared for the unknown. This was a valuable use of our nonprofits resources, and I see our staff using these skills in the field!”
Free New Client Consulation
Let’s talk more about adopting non-violent intervention techniques that are tailored to your needs.
Schedule your free 30-minute Zoom session to learn more!